Feeling Unheard at Work? Effective Strategies to Make Your Voice Count

For many of us, feeling unheard at work can greatly impact our confidence, trust, and willingness to participate. As a Leadership & Resilience Coach, I often hear professionals talking themselves out of speaking up, saying, “Even if I did say something, nothing would happen.” The scars of feeling unheard can be so deep that they’re convinced their voice will never be welcome among decision-makers.

Here’s the thing: those who feel unheard are often the most passionate and dedicated to their work. They have ideas and opinions because they care. They see how one change could make things better or how trying something new could have a big impact.

So, what can you do if you find yourself in a work environment where you feel unheard?

Start with Reflection

Consider how often you’ve spoken up, who you shared your thoughts with, and in what setting. For example, if you shared a concern with a manager at an after-hours event when drinks were flowing, it might have been taken as venting. Similarly, if you shared your concern with colleagues but haven’t voiced it to someone in power, there may be no follow-up.

It’s common to think that if you’ve shared your thoughts once, surely the word will spread and the person you told will take up the mantle to see your idea through to an outcome. In reality, the situation, time, place, and headspace of the person receiving the message are all important, and even when conditions are right the receiver of the information may not fully know what you want them to do (more about below).

Understand that communication leading to change often requires more than a single interaction and likely will take perseverance. Adjusting your expectations can help you feel more confident in sharing your thoughts in multiple conversations and settings.

Explore if You’re Sending Mixed Messages

I once discovered that many of my opinions weren’t having the intended impact because I followed them up with phrases like “but I’m happy to be overruled” or “I’ll go along with whatever the group decides.” While I thought I was being humble and a team player, I was actually signaling that my convictions weren’t strong. This caused frustration because my important ideas were mixed with my “I’m okay either way” ideas.

If this sounds familiar, some self-adjustment can help. Identify the phrases or actions that might send a mixed message and replace them with ones that express your conviction. For example, instead of “I’m happy to be overruled,” try “I’m happy to hear what others think about this idea; it’s one I feel strongly about.” A small change can open up conversation while still showing your belief in your idea.

Communicate Your Asks Clearly

I once had an employee share an idea about a project she thought should be done. I agreed and suggested she take it on, then went about my day. Later, she shared that she felt I hadn’t really heard her because she didn’t fully think she was the right person for the job. She assumed I would take ownership of the problem and assign it to someone else.

When communicating, all parties can quickly make assumptions about intent and next steps. The trick is to make your asks very clear. For example, had this employee said, “I have an idea that I think would strengthen our team, but I don’t think I’m the right person for the job. I’d like to share it with you so you can determine if someone else is a better fit,” I would have understood her ask and known that she was placing the idea in my court to act on.

Follow Up

If you’re passionate about an outcome, follow up. A gentle reminder of your conviction can reopen the conversation and provide an opportunity to ask questions if progress isn’t being made. Enter the follow-up phase with curiosity to understand what needs to be done next to move the idea forward.

Don’t Confuse Being Heard with Being Right

There’s often a correlation between something getting done and feeling listened to. As a leader, I’ve had many valuable conversations where good ideas were turned down for good reasons. Just because your idea wasn’t acted upon doesn’t mean it wasn’t heard and considered.

An easy mindset shift is to enter the follow-up phase with curiosity rather than judgment. Ask why your idea wasn’t actioned to understand the decision-making process. This can, at the very least, give you confidence that your idea was received and required consideration.

Feeling unheard at work can be disheartening, but remember that your voice and contributions are valuable. By reflecting on your communication methods, ensuring your messages are clear, and following up consistently, you can enhance your chances of being understood and making an impact.

Adjusting your approach and being persistent can open up new opportunities for your ideas to be considered. Even if your suggestions aren't always implemented, knowing that your voice is heard and valued can make a significant difference in your professional experience.

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Brittany Bishop is a Leadership & Resilience Coach, helping professionals navigate through challenging career moments, empowering them to come out the other side with clarity, confidence, and purpose. Sign up for the weekly newsletter for announcements of new blog posts and career tips.